Quickstart: your first board in five minutes

Create a workspace, open a feedback board, publish the portal, and get your first customer post — start to finish.

5 min read

This gets you from nothing to a public board your customers can post on. It needs an email address and nothing else.

  1. 1

    Create your workspace

    Go to signlos.com/sign-in and enter your email. You get a one-time code — there is no password to choose. Name the workspace after your product; the name becomes part of your portal address.

  2. 2

    Open your first board

    In Boards, create one and give it a plain name. Feature requests beats Q3 Voice of Customer Intake. One board is plenty to start; splitting into five before you have any posts just spreads the votes thin.

  3. 3

    Know your statuses

    Posts move through open, under_review, planned, in_progress, completed, and closed. The status a customer sees on their post is the main thing they came back to check, so change it deliberately — it emails every voter.

  4. 4

    Publish the portal

    In Settings → General, make the portal public. Your board is now live at signlos.com/p/your-workspace.

  5. 5

    Seed it, then share it

    Post the three requests you already know about, from the customers who asked. An empty board gets no posts; a board with three real items gets a fourth. Then put the link in your product's help menu and your support signature.

Where the link belongs

The single highest-traffic placement is your support team's reply template: "I've added this to our public board — you can follow it here." It answers the customer, it captures the request, and it costs the agent nothing.

What to do next

  • Invite the rest of your team — see Roles and permissions.
  • Point the portal at your own domain — see Custom domains.
  • Publish your first release note so the board has a visible outcome.
  • Connect an AI assistant so you can ask what the feedback says — see Connect Claude to SignlOS.
NextBoards, posts, and votes

Common questions

How long does it take to set up SignlOS?
About five minutes to a live, public feedback board. Create a workspace, name a board, publish the portal, and share the link. No credit card is required and no installation is involved.

Something unclear or wrong? Tell us — or post it on our board.