Privacy Policy

Last updated: April 1, 2026

1. Information We Collect

We collect information you provide directly, including:

  • Account information (name, email address, password)
  • Organization and workspace data
  • Content you create, upload, or share within the platform (feedback posts, roadmap items, changelogs)
  • Communications with us (support requests, feedback)

We also collect information automatically when you use our services:

  • Device and browser information
  • IP address and approximate location
  • Usage data and interaction logs
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to support requests and communications
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraud or unauthorized access

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform
  • Business partners with your consent
  • Law enforcement when required by applicable law
  • Other parties in connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will delete or anonymize your information within 30 days of a verified request, unless we are legally required to retain it.

5. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

7. Cookies

We use essential cookies to operate our services and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@signlos.com.