When an open board is too open
Ask specific questions, route the answers to the right board, and keep the respondent attached to the post that results — so you can still close the loop.
The problem
“Any other feedback?” gets you nothing
An open text box at the end of a flow produces either silence or a sentence you cannot act on. The people with the most useful thing to say are the ones least likely to compose a paragraph unprompted.
A specific question — asked at the moment the answer is fresh — gets a specific answer.
What you get
Everything in forms & surveys
Structured questions
Choice, scale, and free text. Ask what you actually need to know rather than hoping it appears in a comment.
Routed to a board
Answers land as posts on the board you choose, so they join the same vote-and-status flow as everything else.
The respondent stays attached
Whoever answered is linked to the resulting post, which means they get told when it ships. A survey you cannot follow up on is a survey you should not have run.
Ask in context
Trigger a form from the screen the question is about. Context is most of the value, and it evaporates within a minute.
Keep it short
Two questions answered beats ten abandoned. The forms are built to be short on purpose.
Same reporting
Responses are posts. They vote, tag, filter, and report like everything else on the board.
Questions
Frequently asked
Keep reading
Works with
Feedback boards
Customers post ideas and bugs, vote on the ones they care about, and get told when their request moves. You get a ranked list instead of a shared inbox.
Learn more →Widgets
Drop-in embeds for the board, roadmap, and changelog. Feedback arrives with the context of the screen the user was on when they wrote it.
Learn more →Knowledge base
Searchable help articles that deflect the questions your team keeps retyping. On the same portal as your boards, so customers never have to find a second site.
Learn more →Full documentation lives at docs.signlos.com.
Your customers already told you what to build
It is in a support inbox, three Slack threads, and a spreadsheet nobody has opened since March. Put it somewhere it can be counted.
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